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Be informed, be secure

The Customer 

A U.S. regional oil and gas company.

The Situation

The company was looking for a solution that would be more effective than the traditional antivirus technology it had been using for several decades. It switched antivirus technology in 2011 in a bid to improve detection rates, but the new product failed to show significant advantages and resulted in excessive latency on many machines.

The Process 

The firm responded to an ad which promised that the Cylance® next-generation endpoint solution, CylancePROTECT, would have far higher efficacy in stopping malware and would not slow machines or otherwise hurt performance. The company started with a six-week Proof of Concept (POC) during which CylancePROTECT ran on a limited number of endpoints. CylancePROTECT was so successful in this initial pilot that halfway through the POC, the company chose to go ahead with an aggressive rollout, putting CylancePROTECT on all of their endpoints as quickly as possible.

The Results

The company continued to run its traditional antivirus product for about a month after deploying CylancePROTECT, but then pulled it off all systems after realizing a second solution was no longer needed. Seven months after deployment, the firm’s director of information services reported that the company had not identified a single piece of malware that had gotten past CylancePROTECT.

The transition was seamless to the company’s users, who were no longer interrupted by false positives and the other annoyances typically associated with deployment of a new security product.